Order Processing and Shipping Time
Orders are processed Monday thru Friday and you will receive an order confirmation via email. We process and ship quickly to anywhere in the USA. USA orders will ship promptly from a logistic partner of Boards & More, usually within 1-3 business days of order receipt. You can expect USA shipments to arrive 2-5 business days after leaving our warehouse, depending on your proximity to Southern California. Once your package is shipped, you will receive an email including the tracking number.
All Canadian orders are shipped via UPS International. Times in transit are often as fast as 1-2 days, and guaranteed within 5 business days for UPS. Order confirmations and the packing slip will show in US dollars, but your credit card company will convert to Canadian dollars on your credit card statement.
USA Shipping Costs:
We offer free shipping for orders over 99.00 USD, fixed rate of 10.00 USD for orders under 99.00 USD.
Canada Shipping Costs:
A flat rate shipping fee of 30.00 USD and also GST/PST will be charged at checkout to all Canadian orders and paid on our behalf. There are no additional brokerage charges, import duties or custom charges, so the price you see at checkout is the price you will pay, with nothing due at delivery.
*The article "Measure at Home Kit" is an exception which is always sent for free through ordinary mail without a tracking number.
30 % less vibration through the SQlab FL-X technology
Syntace and SQlab are the only manufacturers to remain undamaged in the large Bike Magazine break test. In addition to stability, SQlab focuses on damping behaviour. Accordingly, the 311 FL-X was developed with regard to flex behaviour. In an extensive study, we were able to prove that virtually all high-quality handlebars have damping characteristics between 0 % and 15 %, depending on their intensity. 311 FL-X has 30% more flex.
At accelerations of up to 50 m/s² (which corresponds to approximately 5g, i.e. 5 times the earth's gravitational pull), the SQlab 311 FL-X reduces the loads on the handarm system by 18 % to 20 %. The other tested handlebars can only "work" little or not at all at these accelerations and thus reduce the load only insignificantly.
These accelerations/impacts, frequently occur during mountain biking, e.g. with root sections or braking bumps. The mountain bike specific problem "arm pump" is evident. The result is numbness of the fingers and premature fatigue. At higher loads the 3OX Carbon achieves the highest reduction according to the area of use.