Discovering the saddle that is “just right” for you can be a challenge. Our ProFit Guarantee minimizes the risk and let’s you try a saddle for a month for free. You are going to love it!
How it Works:
Order your saddle. It is critical to follow SQlab’s saddle fitting and selection process before ordering a saddle. - click here to begin. It is important to do your homework in the beginning to choose the correct saddle that is "just right" for you. Order your saddle according to the results of your saddle fitting and selection process.
After receiving your saddle, take extreme caution when installing the saddle. We recommend wrapping the saddle rails with frame protection film, or black electrical tape so that the saddle rails won’t become scratched. Please keep your packaging also. Any returned saddle must be in perfect re-sellable condition in it’s original packaging to qualify for the ProFit Guarantee. Lastly, please keep your order number handy because you will need it later.
Test ride the saddle for up to 30 days. If you decide the saddle isn’t the “one” for you, send us an email with your contact and order information along with your reason for the return and we will reply with a Return Authorization number. Then, pack your saddle carefully and return it to us (you pay return shipping costs). You must write your Return Authorization number on the outside of the box and include your order number and contact info on a note inside the box. Upon receipt of your returned saddle, we will issue a refund against the credit card used when placing your original order.