SQlabs’ top priority is for you to have an amazing experience! Our desire is for you to love your products and refer others to buy our products.
USA Shipments: Orders are processed Monday thru Friday and you will receive an order confirmation via email. We process and ship quickly to anywhere in the USA. USA orders will ship promptly from Olney, Illinois, usually within 24 hours of order receipt. You can expect USA shipments to arrive by UPS Ground delivery in 2-5 days depending on your proximity to Illinois. Once your package is shipped, you will receive an email including the tracking number.
Canada Shipments: At this time, the only international shipping offered is to Canada. Orders over $40 ship FREE to Canada! Canada orders will ship promptly from Olney, IL via U.S. Postal Service. Delivery to some areas of Canada may take 10-12 days. There is no fee from SQlab for shipping, however, duties and taxes may be charged on Canadian end. Saddles are duty-free so there should not be any duty fees/ As a reference, on an example shipment of one saddle to British Columbia, the GST tax that would be collected by the deliverer is approximately $9.70. Please note this information to avoid surprises when your shipment is received. Order confirmations and packing slip will show in US dollars, but your credit card company will convert to Canadian dollars on your credit card statement.
Free shipping on USA & Canada orders over $40. (If order is under $40, a flat fee of $7.00 will be added to your order).